Play Go-verve, Win Unlimited Rupees

Refund Policy

Effective Date: 06-Oct-2023
App Name: Go-verve | Website Name: Go-verve.com
Company Name: Goverve Traders Private Limited

1. Banned States

Playing cash rummy games is not permitted in the following states due to regulatory restrictions:

Andhra Pradesh, Assam, Tamil Nadu, Meghalaya, Nagaland, Odisha, Sikkim, and Telangana.

Players must ensure they are in a legally permissible region before participating. Go-verve is not responsible for any legal consequences arising from gameplay in restricted states.

2. Skill Gaming

Rummy is recognized as a game of skill, where strategy and expertise determine success rather than chance.

Go-verve provides an exhilarating real money rummy experience, ensuring fair gameplay.
Players are encouraged to play responsibly and within their financial means.

3. Refund Policy

3.1 Real Money Transactions

Go-verve facilitates real money transactions for gaming purposes.
Users must understand the risks associated with real money gaming before participating.

3.2 No Refund for Lost Rounds

Go-verve does not provide refunds for losses incurred during gameplay.
All real money transactions are final, and no refunds will be issued if a player loses a round.

3.3 Technical Issues

If gameplay is disrupted due to technical malfunctions, Go-verve will work to resolve the issue.
Refunds may be considered on a case-by-case basis if a genuine technical issue significantly impacts the player’s experience.

3.4 Unauthorized Transactions

If a user suspects unauthorized transactions on their account, they must report it immediately to Go-verve.
Go-verve will investigate the matter and may process a refund at its discretion.

4. Withdrawal Policy

Go-verve prioritizes the safety and security of player funds. All balances are maintained in segregated accounts and are never used for operational expenses, ensuring secure withdrawals in compliance with banking protocols.

4.1 Cash Game Transactions

When playing cash games, the Buy-in amount is deducted from the player's Cash Balance.
If the Buy-in amount exceeds the Non-Withdrawable Balance, the remainder is deducted from the Withdrawable Balance.
If a player leaves a game and is eligible for a refund, the amount is returned proportionally to the Non-Withdrawable and Withdrawable Balance.

4.2 Winnings & Withdrawals

Winnings from gameplay are added to the Withdrawable Balance and can be withdrawn.
Withdrawals without gameplay are discouraged. However, in special cases, a 5% processing fee will be applied to the withdrawal amount.

4.3 Withdrawal Limits & Conditions

Minimum withdrawal amount: ?100
Maximum withdrawal amount per transaction: ?50,000
These limits promote responsible gaming and prevent unauthorized activities.

4.4 Account & Security Measures

If the designated withdrawal account has issues, cancel your request and contact info@go-verve.com.
A 48-hour withdrawal delay is imposed from your last deposit to protect against fraud and collusion.
Multiple withdrawal requests in a short period may trigger additional verification.

4.5 Additional Verification & Compliance

Go-verve may require identity verification (KYC) before processing withdrawals. This includes government-issued ID, proof of address, and payment verification.
Bank processing times may impact the speed of withdrawals.
If any fraudulent activity, chargebacks, or bonus abuse is detected, Go-verve reserves the right to withhold or cancel withdrawals until the investigation is complete.

5. Contact Us

For any queries regarding withdrawals, refunds, or unauthorized transactions, please reach out to:
???? Email: info@go-verve.com