Refund Policy

Refund Policy

Effective Date: 06-Oct-2023

App Name: Go-verve or Website Name: Go-verve.com | Company Name: Goverve Traders Private Limited

1. Banned States

Playing cash rummy games is not permitted in the states of Andhra Pradesh, Assam, Tamil Nadu, Meghalaya, Nagaland, Odisha, Sikkim, and Telangana. Please ensure you are in a region where such games are allowed before participating.

2. Skill Gaming

Rummy is recognized as a game of skill. You can enjoy playing real money rummy games on our platform, where your skill and strategy determine your success. Always play responsibly.

Welcome to Go-verve, an exhilarating real money rummy game developed by Goverve Traders Private Limited. This Refund Policy outlines the terms and conditions regarding refunds for transactions made on the Go-verve platform. By using Go-verve, you agree to abide by this Refund Policy.

1. Real Money Transactions:

a. Go-verve facilitates real money transactions for gaming purposes.

b. Users are responsible for understanding the risks associated with real money gaming.

2. No Refund for Lost Rounds:

a. Go-verve does not offer refunds for losses incurred during gameplay.

b. Real money transactions on Go-verve are final, and no refunds will be provided if a player loses a round.

3. Technical Issues:

a. In the event of technical malfunctions or disruptions affecting gameplay, Go-verve will make reasonable efforts to address and resolve the issues promptly.

b. Refunds will be considered on a case-by-case basis for genuine technical issues that significantly impact the gaming experience.

4. Unauthorized Transactions:

a. If a user suspects unauthorized transactions on their account, they must report it to Go-verve immediately.

b. Go-verve will investigate unauthorized transactions and may refund the amount at its discretion.